FAQ

01 How can I make a reservation?

You can book directly through our website, contact our reservation team by phone or email, or reserve through our trusted online travel agency partners.

Window rooms provide natural daylight and an outside view, while non-window rooms offer a more enclosed, private atmosphere at a more economical rate.

Refundable rates usually allow changes or cancellations within a certain period before arrival, while non-refundable rates are offered at a better price but cannot be changed or refunded. The exact conditions are shown during booking and in your confirmation email.

Our standard check-in and check-out times are stated on your booking confirmation. If you need early check-in or late check-out, please contact us in advance. This is subject to availability and may incur an additional charge.

This depends on the rate you selected. Flexible/refundable bookings may allow changes or cancellations before a certain deadline, while non-refundable bookings cannot be changed or refunded. Please refer to the policy on your confirmation or contact us for assistance.

The Risman Hotel applies a non-smoking policy in all guest rooms and most indoor areas. Designated smoking areas, if any, will be indicated by our staff.